Terms & Conditions
These Terms & Conditions govern access to and use of BEAT™, KARYENDA’s Growth Intelligence platform, including subscriptions, analytical outputs, BEAT Chat, Lenses, Labs, and future Connected Intelligence features.
Introduction
These Terms & Conditions govern access to and use of BEAT™, a Growth Intelligence platform operated by KARYENDA SRL, a company incorporated under Belgian law.
By creating an account, accessing the platform, purchasing a subscription, or using any BEAT™ service, you agree to be bound by these Terms & Conditions.
If you do not agree with these Terms, you must not access or use the platform.
Company Information
KARYENDA is a registered company operating under Belgian law.
- Company name: KARYENDA SRL
- Legal structure: Société à responsabilité limitée (SRL) — Belgium
- VAT number: BE 0673 535 237
- Registered address: Chaussée de Waterloo 702, 1180 Uccle, Belgium
- Contact: contact@karyenda.com
Description of Services
BEAT™ is a Growth Intelligence platform designed to help organizations identify growth constraints, conversion friction, visibility challenges, operational inefficiencies, and revenue opportunities.
Depending on the subscription plan, BEAT™ may include:
- Public Signals
- Executive Briefings
- BEAT Chat
- Intelligence Lenses
- Interactive Labs
- Analysis History
- Connected Intelligence
- Future analytical modules released by KARYENDA
Features may evolve over time as the platform develops.
Subscription Plans
Access to certain features requires an active subscription. The scope of each plan may evolve over time.
Billing & Payment
Paid subscriptions are billed in advance on a recurring basis.
Unless otherwise stated:
- Subscriptions renew automatically
- Payment is processed through authorized payment providers
- Applicable taxes may be added where required by law
- Users are responsible for maintaining valid payment information
Failure to maintain valid payment information may result in suspension or termination of access.
Cancellation
Users may cancel their subscription at any time.
Cancellation prevents future renewals but does not automatically generate refunds for the current billing period.
Access remains available until the end of the paid subscription term, unless access is suspended or terminated due to breach of these Terms.
Refund Policy
Unless otherwise required by applicable law, subscription fees are non-refundable.
KARYENDA may, at its sole discretion, review exceptional refund requests on a case-by-case basis.
User Accounts
Users are responsible for:
- Maintaining the confidentiality of their login credentials
- Activities occurring under their account
- Ensuring information provided to BEAT™ remains accurate
Users must not:
- Share accounts with unauthorized third parties
- Attempt to gain unauthorized access to the platform
- Interfere with platform operations
- Use BEAT™ in a manner that violates applicable law
Connected Data Sources
Certain BEAT™ features may rely on third-party data sources, APIs, connectors, or integrations.
Users remain responsible for:
- Ensuring they have the right to connect such sources
- Authorizing access to those systems
- Maintaining the validity of connected credentials
- Ensuring connected data does not violate third-party rights or contractual obligations
KARYENDA does not guarantee uninterrupted availability of third-party services or connected data sources.
Analytical Outputs
BEAT™ generates analytical outputs based on public signals, declared information, connected data sources, enrichment data, probabilistic analysis models, and AI-assisted interpretation systems.
All outputs are informational in nature.
BEAT™ outputs:
- Are not audits
- Are not certifications
- Are not legal advice
- Are not accounting advice
- Are not financial advice
- Are not management consulting advice unless explicitly agreed in writing
Outputs may include hypotheses, assumptions, signal interpretations, risk indicators, scores, benchmarks, and recommendations.
These outputs should be interpreted as decision-support material rather than objective statements of fact or guaranteed business diagnoses.
No Guarantee of Results
KARYENDA does not guarantee:
- Revenue growth
- Increased conversions
- Improved profitability
- Improved search visibility
- Operational improvements
- Commercial outcomes of any kind
Business results depend on factors beyond the scope and control of BEAT™.
Artificial Intelligence & Automation
Certain BEAT™ services may rely on artificial intelligence, machine learning, automation, scoring systems, and probabilistic analytical models.
While KARYENDA seeks to provide useful and accurate outputs, no AI-based or automated analytical system can guarantee complete accuracy, completeness, or suitability for every business context.
Users remain responsible for validating important decisions independently.
Intellectual Property
All rights relating to KARYENDA, BEAT™, Intelligence Lenses, Interactive Labs, Executive Briefings, Signal Studies, methodologies, frameworks, scoring systems, benchmark models, signal libraries, prompt architectures, analytical outputs, visual designs, and platform content remain the exclusive property of KARYENDA.
Nothing in these Terms transfers ownership of any intellectual property to users.
Prohibited Uses
Users may not:
- Reverse engineer the platform
- Reproduce BEAT™ methodologies
- Build competing products using BEAT™ outputs
- Scrape platform content at scale
- Use platform outputs to train AI systems
- Redistribute analytical outputs commercially without authorization
- Attempt to bypass subscription gates, access controls, or usage limitations
Platform Availability
KARYENDA aims to provide reliable platform access but does not guarantee uninterrupted availability.
The platform may occasionally experience:
- Maintenance periods
- Software updates
- Third-party outages
- Temporary interruptions
- Network, infrastructure, authentication, or connector-related issues
Service availability is provided on a reasonable efforts basis.
Limitation of Liability
To the maximum extent permitted under Belgian law, KARYENDA shall not be liable for:
- Indirect damages
- Consequential damages
- Loss of profit
- Loss of revenue
- Loss of business opportunity
- Loss of goodwill
- Loss of data
- Business decisions based on BEAT™ outputs
The total liability of KARYENDA arising from any claim related to BEAT™ shall not exceed the amount paid by the customer during the twelve months preceding the event giving rise to the claim.
Nothing in these Terms excludes liability that cannot legally be excluded under Belgian law.
Modifications
KARYENDA may update these Terms & Conditions from time to time.
Material changes will be communicated through appropriate channels.
Continued use of the platform following such updates constitutes acceptance of the revised Terms.
Governing Law
These Terms & Conditions are governed by Belgian law.
Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Brussels, Belgium.